the local business listing service in the rear Google Maps, has its share of fans surrounded by small business owners. After all, if you've completed your homework as far as investigate engine optimization (SEO), Google Places have the demonstrable authority to connect potential patrons with the goods and military they're looking for.But what happens if you wake up one daylight to find that Google Places mechanically changed your listing, giving clientele a competitor's phone number? And of inferior quality - what if you were told that it would obtain up to six months for Google to fix the problem?That's what happens to Morris Law Firm, P.A., and a St. Petersburg-based regulation firm with only one practicing legal representative. Melinda Morris, the legal representative in question, and Seth Shapiro, Morris' companion and the firm's operations director, rely heavily on Google Places to drive new-fangled business.But out of nowhere, the Place side for the firm changed to h ave the phone integer and picture for Jason Mayberry, another legal representative who recently enthused into the same office building. The phone went silent. Unsurprisingly, Shapiro says he supposed foul play immediately, but upon argument with the other law firm, it was discovered that both businesses be affected.There was no telephone number to call, and by means of the "Report a Problem" link Google Places provides garner no immediate response. Some things position themselves right over the route of a few days, but the dangerous phone number remained incorrect.After much research on the representative help forums, Shapiro curved up the culprit: Google Places automatically merge what it figures to be duplicate entertainment guide. Multiple attorneys in one edifice were deemed to be the same production and combined.The Google Places forum are full of people reporting the same problem, and many find themselves getting perturbed with the lack of support from Google. And some user reported that it take up to six months for Google to act in response to their problems."Because Google Places is a free overhaul, there is no customer carry. No one to call. No human being to interrelate with as your small business is punish because of Google's inaccurate algorithms. Just a silent phone to be reminiscent you that Google can very quickly and with no sorrow kill your small business," Shapiro write to me.And it only takes a quick Google look for to see that this kind of integration is only one of the problems that business face when dealing with Google chairs: the New York Times recently ran a much-cited report on the overhaul mistakenly listing business as "permanently closed," though Google claim to have addressed that explicit issue.When finished aware of the Morris Law Firm's difficulty with Google Places, a Google spokesperson promise to look into it, and issued the subsequent statementAt the time of marks, the Morris Law Firm's entry is still at lea st incompletely conflated with Jason Mayberry's, and at smallest amount two user reviews are express confusion about which attorney it belong to. And Shapiro indicates that the commerce is seriously ailing as a result, as the matter enters its second week.This issue is especially bothersome because a business doesn't really prefer to be on Google Places - the search giant's assignment to organize all of the world's in order means that you're on in attendance whether you want it or not.But if you're not wary, your production profile can lead potential clients to a competitor, and you may never know it. The no more than way to be sure is constant attention over your Google Places page. And smooth then, a problem may take months to address, thanks to Google's limited support organization for Places.
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